Brightspace Training & Support : Online Faculty: Help and Support

Not sure who to contact for help? Use the following information as a guide:

• Brightspace Training
  Liza Dalfonso: ldalfonso@sjcme.edu
   
• Brightspace Technical Support
  AskTei: asktei@sjcme.edu
   
• LockDown Browser & Respondus Monitor
  • For Brightspace course set up: asktei@sjcme.edu
  • Technical support  for students: View the Wellehan Library's LibGuide on Respondus
     
• Google (Gmail, Google Calendar, Google Meets, etc.)
  The ITeam: iTeam@sjcme.edu
   
• Computer or Password Issues
  The ITeam: iTeam@sjcme.edu
   
• Student Support 
  • Ask a Librarian: askalibrarian@sjcme.edu
  • Wellehan Library LibGuides (Brightspace Help)
     
• Student Support: Smarthinking
  • Academic Center for Excellence: askACE@jcme.edu

Note: If you have questions about the course you are teaching or wish to make edits that might affect grading, please contact your Program Director. 

Kristin Soule, Director

Contact: ksoule@sjcme.edu

Justin Sparks, Learning Management System Administrator

Contact: jsparks@sjcme.edu

Jesse Lane, Instructional Designer

Contact: jlane@sjcme.edu

Liza Dalfonso, Learning Technology Resource Specialist

Contact: ldalfonso@sjcme.edu