Respondus LockDown Browser and Respondus Monitor are custom browsers that lock down the testing environment in a Brightspace quiz. Many exams in Brightspace have LockDown Browser or Respondus Monitor enabled to ensure academic honesty.
If you have a device that is not supported, you may need to borrow a laptop or tablet in order to take your exam. To do so, follow the instructions below:
For on-campus students - the College's iTeam has several PC laptops available for loan. To see if one is available for you to borrow, please email iTeam@sjcme.edu. The library has two iPads that may be borrowed, as well. To make use of an iPad, please contact askalibrarian@sjcme.edu at least three days in advance of your exam.
To install Respondus LockDown Browser and Respondus Monitor, follow these instructions.
An iPad may be used to take an exam in Brightspace. To do so, follow these instructions.
Respondus Monitor requires Respondus LockDown Browser. Before using LockDown Monitor, review this quick start guide.
Respondus Technical Support offers a searchable support guide to help you troubleshoot any issues you may encounter with Respondus Lockdown Browser and Respondus Monitor.
If you need additional technical support with Respondus LockDown Browser or Respondus Monitor, review Respondus Support or submit a ticket.
Live chat is available for pre-exam issues related to the webcam and microphone. Here is a guide to access Live chat.