This guide contains some of the frequently-asked questions we receive in asktei@sjcme.edu that might not be answered in the previous guides.
Click on the tabs below. If you do not see your question answered, please email asktei@sjcme.edu and let us know!
How do I locate my Brightspace course(s)?
We know it can be tricky finding your Brightspace course, especially if there are a lot of courses in your list. The easiest way is to locate them is to click on the Select-A-Course grid (looks a little like a tic tac toe box on the top right-hand side of the Brightspace page), and then in the "Search for a course" box type in: Your Last Name (space) Academic Year & Semester.
For example, Smith 202201 or Smith 202202. Note: the Fall semester the academic year would have an 01 after it (202201) and the Spring would have an 02 (202202).
Important note: You can only use the Select-a-Course Grid search feature if you have 20 or more active courses in your queue. If you do not see a search box as described use Option 2 - My Courses Widget to find and pin your course.
Once you find the course(s), you can pin it/them so that they stay at the top of the list.
Below are videos demonstrating two ways you can find and pin your course(s) - choose the option that works best for you.
Note: If you prefer written instructions, see the PDF below the 2nd video.
Find and Pin Your Course Using the Select-a-Course Grid (1.30 minutes)
If you need assistance in locating your Brightspace course(s), please contact asktei@sjcme.edu.
Find and Pin Your Course Using the My Courses Widget (1.45 minutes)
Yes! We can create a "sandbox" for you to practice the tools and features in Brightspace without worrying about impacting your semester's Brightspace course. Just send an email to asktei@sjcme.edu and let them know that you would like a "sandbox". It will be created, and you will be informed when it is ready.
Feel free to reach out to Liza Dalfonso (ldalfonso@sjcme.edu) or asktei@sjcme.edu.
Yes! We are happy to meet one-on-one via Google Meet (or, in some cases, a campus visit). Our team is working remotely, but we are happy to work with you to best meet your needs.
Email ldalfonso@sjcme.edu for more information.